If you're a new customer, we'll have created your BT ID when you joined. If you're using Mini Whole Home Wi-Fi, from the app's 'Settings' tab, select LED brightness, and then choose between Off or On. But here is the best part. Alternatively, follow the steps below to connect using an ethernet cable. Re: Setup Complete Wi-Fi (Black disc) without cable? This is done by connecting the Smart Hub 2 router to a Wi-Fi disk. Restart is one of the simple and popular methods to help you solve technological problems. Your Business Smart Hub 2 comes with an Ethernet cable (the one with yellow ends) ). The extension will typically alert you if you are too near or too distant from the router. Thanks but it's only disconnected 2 maybe 3 times over 8 months. Only by factory resetting all three in that order did everything work together. In general, you want to position your discs approximately halfway between the first disc and the area you're looking to get wi-fi coverage. Go to your nearest store or order a new shop online for new cables. F. ollow the complete guide to double-check the disc's location: Step 1. BT Whole Home Wi-Fi FAQs - Set-up and installation | BT Help How to install an add-on disc | BT Whole Home Wi-Fi - YouTube 0:00 / 0:54 How to install an add-on disc | BT Whole Home Wi-Fi BT 33.5K subscribers Subscribe 49 52K views 5 years ago. A quick guide on fixing BT disc flashing red. No action required - it takes approximately 60 seconds to fully turn on. Besides, you also update the useful information about this device from our post. 17-09-2019 Ideally, try moving the disc closer to the one disc connected directly to your hub (router). Are you seeking a step-by-step guide on BT wifi disc setup? All discs for 2.4GHz and 5GHz use the same Network name (SSID), so most devices will see it as a single network. Announcements, Guides & Community Updates. Problems with Complete Wi-Fi, what do I do? Step 3. If you don't already know, try walking around with your phone or a laptop to check the strength of your wi-fi signal. In the unlikely event that a disc gets too hot, it will turn off automatically. Networks are treated as one entity, so you don't have to use many different passwords to connect to them. - Finding the best location for your Wi-Fi Disc/Wi-Fi Plus. To ensure a consistent connection, you should avoid obstructions such as interference devices, trees, or walls. 2. Youve found a great location for your Wi-Fi Disc. In the My BT app, go to Hub settings and select Update Wireless Network. How to connect a BT Complete Wifi disc? If you wish to connect more discs by Ethernet, you'll need to connect them to the Ethernet port on another disc. If the speed gets slow, you must adjust the position after setup. Switch the modem to prevent it from interrupting while receiving messages or calls after activation. Watch this short video to set up or follow the steps below it. I have gone through the set up procedure multiple times with the same end results. I have the same issue, 3 disc pack and 2 disc pack plus One disc (total 6). BT Whole Home Wi-Fi FAQs - Set-up and installation | BT Help If you're using Whole Home Wi-Fi or Mini Whole Home Wi-Fi, you can. Press this button and wait until all lights are off, Step 3. Step 3. After knowing the causes of the BT complete wifi disc flashing red, you should find the proper solution immediately. BT Complete Wi-Fi review | TechRadar My router is downstairs in my lounge behind the settee with the disc upstairs in my man cave. This is the process to pair them without the app. Remove My BT app and BT Whole Home WiFi on your device, Step 3. Contact the BT helpdesk if you need a replacement, Electronic devices hate liquids: dont place devices and power adapters where it's damp or near sources of water or splashes, Product may cause scratches or marks if placed on fragile surfaces (for example, veneered wood or delicate fabrics). The Whole Home Wi-Fi app gives location tips and lets you test different locations for your discs. It's a pain having to move it and shift the settee to reconnect each time. Problems with Complete Wi-Fi, what do I do? If you feel it is hard to seek a solution to your problem, you may ask for help by choosing Chat on the same site.
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