If youre still in contract, we recommend that you wait until the contract is over to avoid any early termination fees. When it comes to wi-fi speeds throughout your house, if you find the speed in rooms of your house is slow, Sky will provide wi-fi boosters to help ensure each room receives at least 3Mbps. Then if youre not getting 3Mbps WiFi in every room, well check the setup in your home to find the best way to fix your WiFi issue. For more information, please see our privacy policy. But if you have any questions about your contract or switching, just give Sky a call. Well give you the money back that youve paid for your Sky Broadband Boost. Whether you book your appointment online or through an advisor, the discount will automatically be applied so you dont have to do anything. EH54 7DD. For most Sky products, the minimum contract period is 12 months or 18 months unless otherwise stated. Boost will be worth your time. Chat to a live agent or send us a message. (For ROI customers the cooling off period is 14 days). Switch to see if you could switch and save - and get the latest router from your new ISP. The only difference is that you may be required to pay an early termination charge. If you choose to include Sky Broadband Boost in your package, it will currently cost you 5 a month extra. If you are frustrated by slow broadband speed, there are a number of things you can do to improve it. The majority of customers probably won't really need Sky Broadband Boost. When you sign up for Sky Broadband Boost, you will be sent the latest Sky router (unless you already have one) to improve your Wi-Fi signal. Any money back will also only be on your Boost subscription - not on the tariff you pay for your broadband connection. As an aside, Im not sure if youve considered 4G home broadband but thats also a possible option if you have coverage in your area. If you cancel during your cooling-off period, youll have any fees refunded. Cost of living latest: Aldi and Lidl branching into new - Sky News Visit our corporate site (opens in new tab). The Sky Wall to Wall Wi-Fi Guarantee means all fibre customers can claim a refund on their monthly bill once per 18 month contract if their speed drops below 3Mbps in any room. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. While the primary focus of this additional feature is to increase the reliability of your connection, Sky has included quite a few points of interest including data Boosts and money back when you're connection goes awry. But opting out of some of these cookies may affect your browsing experience. It is mandatory to procure user consent prior to running these cookies on your website. How to cancel Sky Broadband - Money To The Masses The following table shows the early termination charge for Sky Broadband contracts that include line rental within the price: If you know your activation date, we can arrange for your Sky services to be cancelled as close to that date as possible, subject to any required notice period. Go to My Broadband to test your connection. What is included with the Sky Broadband Boost? To cancel over email: mysky@sky.uk Please ensure that you include your name, your address, your postcode and your telephone number when contacting Sky. If youre moving off the Openreach network, and you'venot received a notification of transfer with a switch date within a couple of days of signing up for a new provider, its worth dropping Sky a line to confirm.
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