I can only shop online as there is no store within 100s of miles from me.sometimes items dont work. The upside of Neiman Marcus' policy that all items be returned in their original packaging, complete with tags, is that it's an easy way to prove that you did indeed purchase them from Neiman Marcus. Otherwise, use this link to create agift return slipif you know your order number and follow the above steps to return the item either in-store or through the mail. Firstly, Neiman Markus has the right to refuse your return if the item is not in salable condition. Never ever I will purchase from them again. You can return both online and in-store returns to your nearby Neiman Marcus store. person Michele S. know that it was purchased on my NM card & gave her the date of purchase ..she kept me there for 35minutes to torture me for a return .. LAST TIME @ NEIMAN'S Jewelry and several brands of watches must be returned prior to 60 days. I just tried it on and it feels tight. Do NOT use this vendor for In my humble opinion they are scamming people on the returns. The card can be used for purchases from Neiman Marcus, Horchow, and Bergdorf Goodman stores, catalog, and online. The following rules apply: Please allow 10 to 14 days for processing your return. Go back to putting your return label in the box. I walked out of the store feeling delighted with their service, and can't understand why the other reviewers had so many problems. In addition to that, I can't return the item even it is defective. Had intended to place an online order but first checked return policy. I too feel that having to go to the computer to read endless paragraphs on what I have to do to return merchandise is beyond comprehension. Every single person has the same problem with neiman marcus unprofessional. We ask that you take special care when specifying initials or names, and if requested, the style and color of the personalization. How long will it take to get a refund from Neiman Marcus? The salesperson and manager processed the return for us which was a credit to my Neiman Marcus account. You have 30 days to ask for an exchange and the item you are returning should be in salable condition with original tags and packaging (if there are any). Returning Neiman Marcus purchases made at their retail stores or through their the book catalog is easy and convenient. You can return items purchased at NeimanMarcus.com for free, but only if you act fast. Neiman Marcus is not very transparent about whether there is a time limit for returning items you may have received as a gift. Check your inbox or spam folder to confirm your subscription. Thanks for nothing, i know nordstroms wouldve taken them without hesitation. Make sure to include a copy of your sales receipt and/or return slip. Fish & Wildlife declaration document fee and CITES documentation fee are non-refundable unless merchandise is defective. Neiman Marcus and Affirm Give Customers a New Flexible Way to Pay for The card can be used for store, online, and catalog purchases from Neiman Marcus, Horchow, Last Call and Bergdorf Goodman. also,get your customer service together and,the packaging service also. If the merchandise in question has been worn, damaged, or is no longer in the original packaging, then you may be out of luck. 5 Luxury Designers Offer Words Of Support To Neiman Marcus - Forbes My item was returned however I was furious. Overview. Ship eligible returns prepaid and insured, and include a copy of the receipt so your credit can be easily processed to: Sales Division, 4121 Pinnacle Point Dr, Dallas, TX 75211. Customers who process a return through other carriers will do so at their own expense.
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