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Copyright 2023 Consumers Unified LLC. So take your time and look around until you find the musical with the date and time that works perfectly for you and your schedule! Wtf.. Had a couple tickets up on StubHub for a couple weeks. Enjoy reading our tips and recommendations. If I'm on Disability, Can I Still Get a Loan? I got an email from StubHub two days before XMAS (ho ho ho ho indeed) telling me they didn't have the tickets. A link has directed you to this review. Call toll-free from the U.S. or Canada, or chat online with support. Review your order's ticket type and what its current status means (see below) Waiting till the day of is bull****. 3. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If StubHub asks you to return the tickets you . No. So buyer beware. If there were, we would look for replacements first and foremost as we want you at your event. Great question. being locked in and not knowing if youre going to ever receive your ticket until its too late is a pretty fucked system. As you might expect, StubHub charges a fee for its services. You'll get your ticketsby the end of the day on your order's expected arrival date. Do I need to worry that theyre trying to see if they can get more for them elsewhere and that they might back out of the transaction, or is there a valid reason they might be doing this that Im missing? After the switch, you will enter the email address you use to access the community in order to reset your password. I sold tickets to a concert New edition, I delivered tickets and completed sales in 24 hours, the concert was on 3/30/23, the next day in My email pops up another sale saying I have sold the same 4 tickets, I call StubHub speak to someone to tell them this was happening, I said I was going to shut my account down, I was told by customer service that would not be paid if that happen and he would escalate to tier 2 to see why this happened I asked if I could cancel or delete I was told no. The Ascent's Definitive Credit Score Guide. Check out our pick for Best No Annual Fee Credit Card of 2023. Hopped on a 3 hour flight without service and in that time period Stubhub double charged me the seller for ticket sale that occurred over this 3 hour period. Hey jbsmith! Help us improve this article with your feedback. If these are not available, you will likely get a full refund. We value your privacy. Great system right ?? The Cure is set to play Fiddler's Green Amphitheatre on June 6 as part of its 30-date tour. Today was the last straw. Stubhub said that they were contacted by the venue that the transfer button would not be available on Ticketmaster until 24 hours before the show was to begin. They will take your money then make you jump through hoops to get it back. Gather all the information you have on the purchase. Fan rewards: Sellers will face penalties or could lose their accounts if they don't ship or cause problems for their buyers. That happened to me, and although I understand StubHub isn't responsible for a flaky seller, they did not notify me about the tickets no call, no email, no account notification. My daughter's favorite artist was coming and specifically asked me to take her. StubHub is a great source for concert and sporting event tickets. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. I've been on the phone with them 4 times now to get things resolved. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. For more information, please see our Use of this website signifies your agreement to our, / Understanding your order's delivery status. Family says it couldn't just 'shake it off' after problems getting Then, once they sell, you'll log into your Ticketmaster account and transfer them to your buyer and confirm the transfer on the StubHub website. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. When talking to customer service and escalating to Michael the "Selling Supervisor" they said there was nothing they could do and that I would be on the hook for the 100% seller fee for price of ticket. Thanks. And if you're buying tickets, look at various sites to see which one has the best price. Buying Tickets Day of Event | Ticket Crusader The event is today and I still don't have my tickets Print. Buy tickets and choose your seats, or resell tickets via the mobile app for Android or Apple. Best Mortgage Lenders for First-Time Homebuyers. Solved: Why would seller unnecessarily delay ticket delive - StubHub I called an hour before the concert to learn that my tickets were unavailable. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event.