Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. At Apple, base pay is one part of our total compensation package and is determined within a range. See if you qualify! As mobile devices become more complex, technicians will be needed to repair and maintain them. Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. To make your professional growth even more valuable, we can help with tuition expenses for courses that support your career development at Apple. Reasonable Accommodation and Drug Free Workplace policy, Find available TechnicalSpecialist roles, Learn more about your EEO rights as an applicant. This includes knowing how to use the tools and equipment they need to complete their work. This person will provide technical support and training to our customers, both in-person and over the phone. Apple participates in the E-Verify program in certain locations as required by law. When compared to other jobs, technical specialist careers are projected to have a growth rate described as "faster than average" at 10% from 2018 through 2028. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialties and skill sets, Ability to thrive on change as products evolve. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. Learn more about your EEO rights as an applicant (Opens in a new window) . Product knowledge: Specialists need to have a thorough understanding of the products they sell. scusiamo se questo pu causarti degli inconvenienti. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I get to work in a field Im passionate about technology and help people use Apple products to pursue their own passions. You can serve as an engaging role model to Specialists. Aydanos a proteger Glassdoor y demustranos que eres una persona real. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. On this team, youll share your passion for Apple products and services as you build relationships with customers, partners, or program members. Apple is an equal opportunity employer that is committed to inclusion and diversity. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. You may even work with local business communities, connecting entrepreneurs and professionals with the tools they need to build success. The ideal candidate will have in-depth knowledge of Apple products and software, as well as excellent customer service skills. At other times, you refer customers to support team members who get them up and running again. 88 Apple Specialist jobs available on Indeed.com. ein Mensch und keine Maschine sind. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. My managers saw something in me, saw that I had the potential to contribute as a leader at some point, so they nurtured that side of me. Learn more (Opens in a new window) . Ive learned so much by exploring different things with my customers. Apple is a drug-free workplace. By developing skills in areas such as cloud computing and mobile development, you can help your company stay ahead of the curve and meet the needs of a changing marketplace. Copyright 2023 Apple Inc. All rights reserved. Your base pay will depend on your skills, qualifications, experience, and location. If you love to learn and grow, theres no limit to the possibilities youll find in Apple Retail. All our team members get paid sick days, vacation days, and parental leave.
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